Support not use SV!!!!!!! Crazy Company
ONLY hv a Brand Name..................
hamtam 寫:
I was also fooled by Smartone for long time. They told me that I have a free roaming service but I could not use when I dailed 001/+ to call HK & China in Bangkok. The response from the Thailand Network is the service is barred.
I called the CS of Smartone when I returned to HK & they said the free roaming service means I can only use the "Home return call" functiion *138*.......but cannot use the 001/+ function in overseas. The IDD roaming function requires a cash deposit of $1,000.
I cannot imagine there is still a Network requires $1,000 cash for the IDD roaming service, it is good enough to be deposited by credit card.
Also the "Home return call" function *138*... charge from the beginning of the connected ringtone, that means you are going to pay from the ringtone starts. You will charge the full waiting time for reply if nobody answer your call.
What a rip-off company thinking many crazy methods to take money from customer's pocket.
Be careful even Smartone says it is 27% lower than IDD when call back to HK, what about to other countries & the waste of charge while waiting for answer ?