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nuvolar,
have you checked with your friend?

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前晚打去sv 投訴, 拒話會反影但不會回覆, 要求也不會回覆 ... 這是什麼上市公司

IF 係咁....

我都算事打去投訴

我會去ofta 投訴

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OneX>Note>S3>Z>F180>G Pro>Z1>L24

at least the one u complained to know how to report your complain back but the one and the senior marketing guy i spoke to just kept saying sorry and they update more channels so have to pay

I has faxed the complaint letter to OFTA, then CC to SMC-Voda on last week, today I has received a calls from SMC-Voda(The woman called Ms Chan from Customer care dept/Direct line-3128-2952), Ms Chan told me they has received a complaint letter and explain again and again the service charge of News channel. she explain the news channel will be charged to customer even in other 3G operators, I has told this woman why I has choosed SMC-Voda finally, because SMC has offered a free news channel to 3G user, but she told me that SMC-Voda did not have any commitment with customer the news channel will be free of charge for a longtime and the contract without this condition, but anyway she will report the customer sound to managment, after that, I has told this Ms Chan I will pass the case to OFTA follow then cut her lines.

我上台時，D所謂專業sales 話免費任睇...同埋有話將來會收錢

我覺得佢地誤導用家，仲話其他台扣M 麻煩又cheap

依d叫專業服務態度？？連續拿5年獎都唔知點拿的

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OneX>Note>S3>Z>F180>G Pro>Z1>L24

Exactly, I will say this once again lor...

Should they charge the news channel. They should charge to those newly joined. Because when we sign up the contract, we agreed that the news channel is free (and should be within the contract terms)... I don't mind they charge back after contract expired (from when I will change the phone operator)

we need check the contract first

But when i finish the contract with 牛柳台
I will never use them！

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OneX>Note>S3>Z>F180>G Pro>Z1>L24

Yes, even 牛柳台 offer $100 for 3000 mins for contract renew